Shipping policy

Shipping Policy

At Prysmor Luxury, we strive to process and deliver your orders as quickly and safely as possible.

Order Processing

* All orders are processed and dispatched within 2–3 working days, subject to product availability and stock.
* Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery

* Once your order has been dispatched, you will receive your tracking details via the contact information provided during checkout.
* Delivery timelines may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
* Most orders are delivered within 5 working days from the date of dispatch.

Important Notice

To ensure a smooth return, refund, or exchange process, please record a clear, uninterrupted unboxing video from the moment you open the sealed package.

This unboxing video is mandatory for any claims related to:

* Damaged products
* Leaking bottles
* Incorrect items received
* Missing items
* Return, refund, or exchange requests

Claims submitted without a valid unboxing video may not be accepted.

Delivery Delays

While we make every effort to ensure timely delivery, Prysmor Luxury is not responsible for delays caused by courier services, weather conditions, natural disasters, strikes, or other circumstances beyond our control.

Contact Us

Business Name: Prysmor Luxury
Owner: Prathamesh Mahadev Naik
Email: prysmorluxury@gmail.com
Phone: +91 74000 57505